It probably won't be your next hackathon. Or the smartest person in the room.

Jared Spool describes the closest thing he’s found to a silver bullet when it comes to creating great product experiences.

The convergence of two important trends is creating new possibilities for innovation and product teams worldwide.

There are dearly-held beliefs in most disciplines, and user experience design is no different.

Success in today’s fast-changing insurance world demands new ways of thinking and new ways of keeping score as well. Traditionally,...

Based on a raft of recent studies by Majesco, Accenture, Bain and others, today’s P&C insurance customers look and act a lot like travel,...