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White Paper: The New Digital Innovation Playbook
Scott McDonald
  • Jan 7, 2021
  • 1 min

White Paper: The New Digital Innovation Playbook

How advances in teams, tools and techniques are creating unprecedented opportunities for brands.
Blinders to Vision: The Death of Intranets and Birth of a New Workplace
Scott McDonald
  • Dec 3, 2020
  • 6 min

Blinders to Vision: The Death of Intranets and Birth of a New Workplace

An interview with organizational workplace expert Jane McConnell.
Free Download: The 2021 Innovator's Handbook
Scott McDonald
  • Oct 8, 2020
  • 1 min

Free Download: The 2021 Innovator's Handbook

If you're a corporate innovator, this is your "bible" to help you achieve more with less, faster.
We Can't Build Tomorrow Using Yesterdays Tools
Scott McDonald
  • Sep 2, 2020
  • 1 min

We Can't Build Tomorrow Using Yesterdays Tools

So much has changed lately in the worlds of product design and innovation that many leaders aren’t fully aware of the new possibilities.
Innovators and Entrepreneurs: Why Coding Should Be Your Last Resort
Scott McDonald
  • May 29, 2020
  • 3 min

Innovators and Entrepreneurs: Why Coding Should Be Your Last Resort

Your business – everyone's business – is product-market fit. And we rarely need valuable programming talent to find it anymore.
Where the Best Ideas Come From
Scott McDonald
  • Mar 2, 2020
  • 2 min

Where the Best Ideas Come From

It probably won't be your next hackathon. Or the smartest person in the room.
Shavrick Principal Recognized as Top 20 Product Leader of 2019
Scott McDonald
  • Jan 14, 2020
  • 1 min

Shavrick Principal Recognized as Top 20 Product Leader of 2019

Scott McDonald was recognized this month for his leadership in re-inventing consulting models for today's marketplace.
2020: Three Trends for the New Decade
Scott McDonald
  • Jan 5, 2020
  • 3 min

2020: Three Trends for the New Decade

The inexorable march of "do more, faster, with less" will continue. And that’s okay.
6 Key Ways Employees Judge Your Intranet
Scott McDonald
  • Nov 27, 2019
  • 3 min

6 Key Ways Employees Judge Your Intranet

When it comes to intranet best practices, we live in a golden age of transparency.
Exposure: Still The Silver Bullet of Customer Experience
Scott McDonald
  • Nov 12, 2019
  • 2 min

Exposure: Still The Silver Bullet of Customer Experience

Jared Spool describes the closest thing he’s found to a silver bullet when it comes to creating great product experiences.
It's Time to Redesign Our Design Teams
Scott McDonald
  • Sep 10, 2019
  • 3 min

It's Time to Redesign Our Design Teams

The convergence of two important trends is creating new possibilities for innovation and product teams worldwide.
User Testing with 5 Users: First-Line or Waste of Time?
Scott McDonald
  • Jul 24, 2019
  • 3 min

User Testing with 5 Users: First-Line or Waste of Time?

There are dearly-held beliefs in most disciplines, and user experience design is no different.
Changing the Channel: Voice Computing and the Future of Insurance
Scott McDonald
  • Jul 15, 2019
  • 6 min

Changing the Channel: Voice Computing and the Future of Insurance

Today’s most successful brands are active and available wherever their customers are, and increasingly those customers are engaging...
Book Review: A New Playbook for 21st Century Business
Scott McDonald
  • Jun 13, 2019
  • 3 min

Book Review: A New Playbook for 21st Century Business

With so much change in the marketplace, it’s easy for insurers to forget that they have real advantages in their battles with startups.
Is This the End, or a New Beginning?
Scott McDonald
  • May 9, 2019
  • 3 min

Is This the End, or a New Beginning?

According to author, technologist and insurance veteran Rob Galbraith, we are facing "The end of insurance as we know it." And if you...
Great Expectations. What Insurance Customers Want Now
Scott McDonald
  • Apr 23, 2019
  • 4 min

Great Expectations. What Insurance Customers Want Now

Based on a raft of recent studies by Majesco, Accenture, Bain and others, today’s P&C insurance customers look and act a lot like travel,...