Today’s most successful brands are active and available wherever their customers are, and increasingly those customers are engaging...

According to author, technologist and insurance veteran Rob Galbraith, we are facing "The end of insurance as we know it." And if you...

Success in today’s fast-changing insurance world demands new ways of thinking and new ways of keeping score as well. Traditionally,...

Based on a raft of recent studies by Majesco, Accenture, Bain and others, today’s P&C insurance customers look and act a lot like travel,...